Privacy Policy
We collect what we need to run the marketplace and keep you safe — nothing more. We don't sell your information.
What we collect
We collect three kinds of information:
- Account info — your name, email, password, account type, and (for paid plans) billing details.
- Listing & activity info — the ads you post, photos you upload, searches you run, alerts you set, and messages you send other users.
- Device info — basic technical details like browser, IP address, and rough location, used to keep the service working and detect abuse.
How we use it
Your information is used to:
- Run the marketplace — show your listings, deliver alerts, send messages.
- Process payments for paid subscriptions and featured boosts.
- Keep the platform safe — detect fraud, spam, and abuse.
- Send you account notices and (only if you opt in) marketing emails.
- Improve Ranch2Ranch based on what's working and what isn't.
What we don't do
We do not sell your personal information. Ever. We don't share it with advertisers or data brokers.
Who sees your info
Other users see whatever you choose to publish — your listing details, your seller name, and the contact info you put in your profile. The rest is shared only with:
- Service providers who help us run the platform (hosting, payments, email delivery, fraud detection), under contracts that keep your data confidential.
- Law enforcement, when we're legally required to or to prevent serious harm.
- A buyer or successor, if Ranch2Ranch is ever sold or merged — your data would move with the rest of the business.
Cookies & tracking
We use a small number of cookies to keep you signed in, remember your preferences, and measure aggregate site usage. We don't use cross-site advertising trackers. You can clear cookies anytime in your browser — some features (like staying logged in) won't work without them.
Your controls
From Settings you can:
- Update your name, email, and password.
- Turn email and SMS notifications on or off.
- Download a copy of the data we hold about you.
- Delete your account, which removes your profile and listings.
Depending on where you live, you may have additional rights (for example under California's CCPA or the EU's GDPR) to access, correct, port, or delete your information. Email privacy@ranch2ranch.com and we'll honor any valid request.
How long we keep it
Active account data sticks around as long as your account is open. After you delete the account we keep a minimal record of transactions for tax and fraud-prevention purposes (up to 7 years), then it's purged.
How we protect it
We use industry-standard safeguards: encrypted connections (HTTPS), encrypted password storage, access controls, and regular reviews of what data is held and why. No system is perfectly secure, so please use a strong, unique password and let us know right away if you think your account has been compromised.
Children's privacy
Ranch2Ranch isn't designed for children under 13. We don't knowingly collect information from kids. If you believe a child has signed up, write us and we'll close the account and delete the data.
Changes to this policy
When we change anything material, we'll email registered users and post a notice in the app before the change takes effect. The "Effective" date at the top of this page always reflects the latest version.
Getting in touch
Privacy questions, data requests, or concerns? Reach us at privacy@ranch2ranch.com or by mail at: Ranch2Ranch, Attn: Privacy, P.O. Box 1881, Bozeman, MT 59715.